Read our complete product selection methodology at the bottom of the article. If you need more features, you can choose to upgrade. All three tools offer a stand-alone free module to get you started. If you’re looking to purchase a remote access tool but don’t know where to start, check out these three popular open source and free remote desktop solutions-based on Google’s search engine queries.
Likewise, the software can be used to offer remote tech support to your clients or customers. IT teams can also use the software to install and update applications and transfer files between the connected systems. It sets up a secure remote desktop connection that lets your IT team request access and control any employee’s system remotely to troubleshoot issues.
Work devices store confidential business data and shouldn’t be accessed by any third party.ĭuring such situations, you can rely on remote desktop software. Should the employee let a third-party vendor try fixing the IT issue? The answer is certainly not. Consider one of your employees is traveling for business or working remotely and faces an unexpected technical glitch with the work laptop.
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